SERU Mock
TfL English test exemption: who can be exempt
Only two groups can be exempt from the English speaking and listening test: applicants who have already met TfL’s requirement, and applicants with a disability that stops them taking and passing it.
The two exemptions
TfL’s driver policy says the regulations allow two exemptions for private hire applicants. One is for people who have previously satisfied TfL that they meet the English requirement. The other is for applicants with a disability that prevents them taking the test.
Disability exemption
TfL decides each case on its own facts. You need evidence from a medical specialist or other relevant professional. TfL names profoundly deaf applicants as a clear example. TfL looks at reasonable adjustments first. It does not grant an exemption where adjustments can be made, because of your English skills, or for money or hardship reasons.
What does not give an exemption
- A qualification taught in English. We found no such exemption in TfL’s current policy or guidance for new applicants.
- Living in the UK for a long time.
- Speaking English at work.
SERU
There is no exemption from SERU.
Who to contact
Email assessments@tph.tfl.gov.uk before you book. See reasonable adjustments and what happens if you fail. If you think you may not need to take the test, ask TfL, not a third party. If you do need it, try the free mock.
Questions
Who is exempt from the TfL English test?
People who have already satisfied TfL they met the requirement, and people with a disability that prevents them taking it.
Does a degree exempt me from the TfL English test?
We found no such exemption in TfL’s current guidance for new applicants. Ask TfL.
Can deaf drivers be exempt?
TfL names profoundly deaf applicants as a clear example of a disability exemption, with evidence. Each case is considered individually.
Can I be exempt for hardship?
No. TfL says exemption is not given for financial or hardship reasons.