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SERU · Safety, Equality and Regulatory Understanding
SERU practice questions and mock tests
Practise the rules in the PHV Driver’s Handbook, chapter by chapter, then take a timed mock. Every answer is explained in English, Urdu, Bengali, Arabic and Romanian.
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What SERU is
SERU is the Safety, Equality and Regulatory Understanding assessment for London private hire drivers. TfL says it covers your duties under the law, the Equality Act 2010, passengers with protected characteristics, safeguarding children and adults at risk, and passenger, road and vehicle safety. It is based on the PHV Driver’s Handbook. It is a computer-based assessment at a TfL office.
Read TfL’s SERU page for booking and the latest rules.
The 10 handbook sections we practise
- Section 1: London PHV Driver Licensing
- Section 2: Licensing Requirements for PHVs
- Section 3: Carrying out Private Hire Journeys
- Section 4: Staying Safe
- Section 5: Driver Behaviour
- Section 6: Driving and Parking in London
- Section 7: Safer Driving
- Section 8: Being Aware of Equality and Disability
- Section 9: Safeguarding Children and Adults at Risk
- Section 10: Ridesharing
Our questions are original practice questions written from the public handbook. They are not real SERU questions.
The timed mocks
Each mock has 37 questions: 23 multiple choice, 12 complete-the-sentence and 2 reading questions, spread across the handbook sections. You have 45 minutes. Our pass mark is 23 of 37 (60%). TfL does not publish the number of questions or the pass mark for the private hire SERU.
Mock 1 is free, with no sign-up. Mocks 2 to 10 come with any pass.
Questions
How many questions are in the SERU assessment?
TfL does not publish the number of questions or the time limit for the private hire SERU. Many people report 37 questions in 45 minutes. Our mocks use 37 questions, 45 minutes and a 60% pass mark (23 of 37).
What kinds of questions are there?
TfL says the assessment has multiple choice questions and questions where you complete sentences by adding missing words. Our mocks also include short reading questions.
How much does SERU cost?
TfL’s fee notice from 9 March 2026 says the first attempt costs £40 and a resit costs £30.
How many times can I take SERU?
TfL policy says new applicants are normally allowed three attempts. After a third fail the application will normally be refused. Check TfL for the latest rules.
Is the free mock the same as the real test?
No. Our questions are original practice questions written from the public PHV Driver’s Handbook. They are not real SERU questions.