SERU Mock
TfL Driver Assessment Centre: what to know
The TfL Driver Assessment Centre is where TfL runs driver assessments. The topographical assessment is held at 14 Pier Walk, London SE10 0ES. The English test is taken there by video or telephone link.
What TfL says
TfL says the SERU assessment is computer-based and delivered by TfL staff at TfL offices. The English speaking and listening test is taken at a TfL Driver Assessment Centre by secure video or telephone link to PeopleCert. The topographical assessment is held at Pier Walk.
Address
14 Pier Walk, London SE10 0ES is the address TfL gives for the topographical assessment and for the taxi SERU. TfL’s page for the private hire SERU does not state an address. The place for your own appointments is in your invitation, so check it.
Before you go
- Read your booking confirmation twice.
- Plan your journey and arrive early.
- Tell TfL early if you cannot attend. Missing three appointments without a good reason can lead to refusal.
- If you need adjustments, ask before you book: assessments@tph.tfl.gov.uk.
On the day
TfL sends a "what to expect" guide after your booking is confirmed. It is worth reading. We cannot tell you what to bring. The details are in your confirmation. If anything in it is not clear, ask TfL before the day, not on the day.
Prepare
See which tests you take, how to book SERU and the English test. Practise first with free SERU Mock 1.
Questions
Where is the TfL Driver Assessment Centre?
TfL gives 14 Pier Walk, London SE10 0ES for the topographical assessment. Your invitation says where your own appointment is.
Do I take the English test at the centre?
Yes, TfL says by secure video or telephone link to PeopleCert, from the centre.
What should I bring?
TfL does not list this on the pages we checked. Read your booking confirmation.
Can I get adjustments?
Yes, where appropriate. Email assessments@tph.tfl.gov.uk before you book.