SERU Mock
SERU safeguarding: children and adults at risk
SERU asks about safeguarding, which means protecting children and adults at risk from harm. If you think someone needs help, the handbook says to report it to your operator and the police.
Who is at risk
A child is anyone under 18. An adult at risk is someone over 18 who needs extra care and support and may not be able to protect themselves, for example because of age, disability or mental illness. Keeping them safe is everyone’s job, not just the police’s.
County lines and exploitation
County lines is when gangs use children and young adults to sell drugs, often making them travel between counties by train, taxi or private hire vehicle. The handbook also talks about people being trafficked, exploited or abused, and says what you notice can help the police.
Warning signs in the handbook
- Young or vulnerable people picked up and taken to hotels or suspected brothels, especially at odd hours.
- A young person going to meet someone they do not know, perhaps from online.
- Signs of abuse, harm or neglect.
- A child or young person who looks frightened with adults.
- Someone who looks controlled by another person, or whose money is controlled.
What to do
- Be aware and listen. Be professional, kind and calm.
- Tell your operator and call the police on 101. Call 999 in an emergency.
- Write down dates, times, what happened and who was involved.
If an unaccompanied child travels, make sure your operator knows and that you know who will meet the child. You can also call Crimestoppers, the NSPCC or the Modern Slavery Helpline. Check the numbers in the handbook before you use them.
Before SERU
TfL expects you to complete its online Safeguarding Awareness course before SERU. Then see the study guide and try free Mock 1.
Questions
What is county lines in SERU?
It is criminal exploitation in which gangs use children and young adults to sell drugs, often forcing them to travel between counties. The handbook explains it in the safeguarding section.
Who do I report safeguarding concerns to?
Your operator and the police on 101. Call 999 in an emergency, says the handbook.
Do I have to take TfL’s safeguarding course?
TfL expects applicants to complete its online Safeguarding Awareness course before SERU. Check TfL’s page for details.
Can I report anonymously?
The handbook says you do not have to give your details, although more information helps.